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FAQ

An order confirmation will be sent immediately to your email address after placing your order with your order number, order total, and optional gift message.

Once your order has been packed and ready to ship, you will receive another email with the tracking information. 

All of our chocolate is homemade, so getting it to you as fresh as possible requires special attention. Your order will arrive between 2 to 4 business days! 

Orders placed after 3 p.m. EST on Thursday, or any time on Friday, will be processed on the following Monday. 

Ideally, our chocolate should be stored in a cool, dry place - away from direct sunlight. To help preserve the chocolate, it is important to maintain a consistent temperature under 68° F. 

For optimum quality, we recommend consuming our chocolates within 9 months - one year of purchase. Chocolates containing cookies, graham crackers or pretzels have a shelf life of 3-6 months.

Truffles - Because the environment affects the shelf-life of truffles, it is important to maintain a consistent temperature of 68° F with a relative humidity of 50%. This combination will help ensure six months of fresh, flavorful truffles.

Brownies & Half-Dunked Cookies stay freshest 5 to 6 days at room temperature and, if tightly covered, up to 6 months in the freezer. We recommend freezing them until ready to eat, then thawing them for 1-2 hours. Do not refrigerate. 

Hand Dipped Strawberriesare best enjoyed at room temperature within 24 hours. Otherwise, you can store them in the refrigerator and consume them within two days.

We accept most major credit cards, debit cards, ShopPay, PayPal, Google Pay, Apple Pay and more!

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